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‎10-04-2019 01:07 PM

HP Recommended
Product: Envy 110 e-all-in-one D411b

I tried the steps described in this thread, but it didn't help. I still get the same message that my printer cannot connect to web-services. The product number is CQ809C.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-04-2019 01:15 PM

HP Recommended

Hi,

HP Web Services has been discontinued for the Envy 110 some years back and no longer working:

https://support.hp.com/in-en/document/c05211712

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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3 REPLIES 3

‎10-04-2019 01:15 PM

HP Recommended

Hi,

HP Web Services has been discontinued for the Envy 110 some years back and no longer working:

https://support.hp.com/in-en/document/c05211712

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎10-04-2019 01:24 PM

HP Recommended

Thank you for this information. I actually didn't need the ePrint services, but the automatic assistant suggested that I upgrade my printer via web-services. The original issue I had was about cartridges being rejected.  

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‎10-04-2019 01:32 PM

HP Recommended

You are much welcome,

To update the printer, please use the latest Firmware Update Utility available on your product support pages at hp.com.

 

For any help locating it, please clarify your operating system version.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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