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Dell Latitude
Microsoft Windows 10 (64-bit)

My Office Jet 5200 no longer prints double sided automatically. This started happening after I downloaded the HP app for this device because and I had switched to a wireless connection vs USB.  I've gone into all the settings to try and fix this, but nothing has worked. I also deleted the app; still didn't fix this. Now I continually get a picture (attached) showing me how to do this manually.IMG_0504.jpeg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Please let me know the results,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Please let me know the results,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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