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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My printer makes me save the document first instead of just ...

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09-22-2016 01:57 PM
Ok. I had a similar problem, today, after Microsoft ran new updates with Windows 10.
Do the following:
- Click 'print'
- On top left hand corner, it will say "save to PDF." <------This is what you want to change.
- Click on drop down list, for "save to PDF."
- Select your default printer
- Now, press print.
This should correct the issue.
***Note: as an additional measure, before I began this process, I went to Contol Panel> Devices and Printers>Right clicked on my printer> Made sure it was still checked/selected as the default printer.
Hope this helps!
11-22-2016 03:55 AM
I too am having trouble printing pdfs from email, When I click to download the file, only the save as window opens. I can see no other option. So I tried opening a saved pdf and it opens in Adobe Acrobat and then I can print it. I checked the advanced options on that and it is set to the printer.
Tried again from downloading a pdf, and still only the save as window comes up. Most annoying.
12-06-2016 11:29 AM
Thanks for one solution to instead of printing document makes you save the document instead of printing. However I looked at those settings and everything was already as your solution describes. I was printing photos and printed 2 doucments. Suddenly now I get the save as when I tell it to print Control P as I was doing before yet I never told it to do that. Is there anything else I can look at, and why would a setting suddenly set itself. I hate windows 10. with a passion and now I think the real problem is the Cloud (I rrefuse to use it). Since getting windows 10 I run into lots of snags then have to hunt solutions only to find I must spend 30 minutes or half a day fixing whatever microsoft did wrong. SOrry I know you are not microsoft. Personally I thiink they ought to simplify and go back to windows XP which came with everything setup and I never had to spend hours fixing Microsoft's problems that updates or Cloud causes, or the interface or whatever they did wrong. I figure the hired a newby very educated who could not tie shoes.
12-06-2016 11:30 AM
Thanks for one solution to instead of printing document makes you save the document instead of printing. However I looked at those settings and everything was already as your solution describes. I was printing photos and printed 2 doucments. Suddenly now I get the save as when I tell it to print Control P as I was doing before yet I never told it to do that. Is there anything else I can look at, and why would a setting suddenly set itself. I hate windows 10. with a passion and now I think the real problem is the Cloud (I rrefuse to use it). Since getting windows 10 I run into lots of snags then have to hunt solutions only to find I must spend 30 minutes or half a day fixing whatever microsoft did wrong. SOrry I know you are not microsoft. Personally I thiink they ought to simplify and go back to windows XP which came with everything setup and I never had to spend hours fixing Microsoft's problems that updates or Cloud causes, or the interface or whatever they did wrong. I figure the hired a newby very educated who could not tie shoes.