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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Locked

‎03-13-2017 09:51 AM

HP Recommended
Product: Envy 5640
Operating System: Microsoft Windows 10 (32-bit)

Some of the time the message from the printer is that there is no paper in the photo tray, even when it is full or half full.  Other times it just prints a 4x6 image on whatever is in the main tray.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-13-2017 10:20 AM

HP Recommended

Hi

 

Watch this youtube video that shows how to print photos using Photo Tray. 

 

https://www.youtube.com/watch?v=4AxTyItKDIc&feature=youtu.be

 

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my    efforts to help.

 

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 

 

Take care now and have a splendid week ahead. 

 

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-13-2017 10:20 AM

HP Recommended

Hi

 

Watch this youtube video that shows how to print photos using Photo Tray. 

 

https://www.youtube.com/watch?v=4AxTyItKDIc&feature=youtu.be

 

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my    efforts to help.

 

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 

 

Take care now and have a splendid week ahead. 

 

 

Was this reply helpful? Yes No
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