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- Printing Errors or Lights & Stuck Print Jobs
- Need specifics on any OCR function with Office Jet Pro 9015e...

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08-18-2021 02:12 PM
I have the pdf function saved but need specific instructions on how to scan OCR on my new unit. I was in HP help and saw the web scan functions. The HP help page said it was not possible because my administrator didn't set it up. I was the one who initiated the set up but the software took over. There were not any options like that and I can't even find my registration.
Are there any step by step details on how to fix this.
08-18-2021 03:31 PM
Webscan - first time use - requires that you "enable" the feature.
That said, Webscan does not provide access to OCR.
An FYI reference for Webscan is included later in this message...
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OCR is part of the full driver printer software.
If you have not done so, Install the Full Feature Software / Full Driver printer software.
The full driver provides the foundation on which other programs and printing software depend.
Printer Software - Preparation
If you have not done so,
In addition to the HP Smart application,
Install the Full Feature Software / full driver printer software for the printer.
HP Smart and other print software / applications benefit from having the full driver installed.
Printer Software Check
Notes
If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.
The installation of the printer software adds two shortcut icons to the Desktop.
The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools
HP Scan is named for itself and provides a direct call to the HP Scan software.
Programs_and_Features_Printer_Desktop_Icons_3
Printer software not installed?
Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software
For printers that support the option,
Use the Easy Start wrapper to install and configure the printer software.
- Home Page - HP Easy Start
- Open Category Software and Drivers
- Topic: Software-Utility
- Download-and-Save the current version of the Easy Start wrapper to install your print software
- If using USB: Disconnect the USB cable between the printer and computer before installing the software.
- Right-Click on the downloaded package and "Run as Administrator" to start the installation
- When asked, Select to install the “Full Driver” / “Full Feature Software”
- If using USB: Connect the cable when instructed to do so (near the end of the installation process).
- After the software is installed, Restart the computer and log in.
Notes >> Easy Start... The Journey
- Full Administrator Rights are required to complete the HP Software installation.
- About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
- You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
- If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
- Disconnect from Virtual Private Network (VPN) connection while installing printer software.
- Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.
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Next,
HP Scan provides access to the OCR feature.
Example - HP Scan - Main Menu
9025_HP_Scan_Menu_PDF_5
References / Resources
Product Specifications for the HP OfficeJet Pro 9015e All-in-One Printer (1G5L3A)
Scan
Scanner advanced features | OCR (Optical Character Recognition); Smart Taks shortcuts: 1-click customizable scan to cloud destinations, email, and print, create editable, searchable documents by scanning from phone or printer; Smart Tasks destinations: Dropbox, Google Drive, One drive, email recipients, print |
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Webscan
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Scan > Webscan
Webscan – located in the Embedded Web Server (EWS) – No additional software
NOTE: Webscan feature is not available on Laser printers
If the printer is on the network,
If the EWS feature is available on your printer,
First Time Use Only: Enable Webscan
- Open your favorite browser > type / enter Printer IP address into URL / Address bar
- Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
- Click Apply to save any changes
Use Webscan
- Open your favorite browser > type / enter Printer IP address into URL / Address bar
- Tab Scan > Webscan
- Set up Webscan the way you want it - for example, set the Source to ADF
- Click Start Scan to scan your document / image using Webscan
- After the scan is complete, Save the scan to your computer.
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OCR Scan Software - Examples - Free and Purchase Options
7 Best Free OCR Software Apps to Convert Images into Text - 2019
Best OCR software of 2020: scan and archive your documents to PDF
10 Best OCR Software of 2021 (Free and Paid Tools)
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HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 9015e All-in-One Printer
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