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‎08-22-2016 03:10 AM

HP Recommended
Product: OfficeJet K550
Operating System: Microsoft Windows 7 (64-bit)

Hello!

I have an OfficeJet K550 printer - the most durable and well serving printer I've had ever (and I've had dozens of brands and sizes). It is been serving me flawlessly for years!


The problem with it is that the "Troubleshooting Print Quality Issues HP Officejet Pro K550 Printer HP® Support" page disappeared from HP website, it was similar to this one. And since HP Solution Center Software is not availble for this printer, I can't clean the heads or perform any other printer maintenance without the proper key combinations.

 

They were similar to:

 

  • Press and hold the Power button.
  • Press the Cancel button () seven times.
  • Press the Resume button () two times.
  • Release the Power button.

    Please, anyone who knows them, please send them to me.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-24-2016 12:29 PM - last edited on ‎03-16-2017 10:15 AM by HP Administrator

HP Recommended

I found it cachced:
https://web.archive.org/web/20130901073916/http://support.hp.com/us-en/document/c01956550

View solution in original post

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2 REPLIES 2

‎08-24-2016 08:27 AM

HP Recommended

Hey @newage,


I see that you are having some issues with performing some maintenance on your Offcejet K550 Printer. I can help you with that.

 

This post by @KarenPdx, outlines the maintenance combinations with your printer. 

 

Please let me know if this resolves your issues. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
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‎08-24-2016 12:29 PM - last edited on ‎03-16-2017 10:15 AM by HP Administrator

HP Recommended

I found it cachced:
https://web.archive.org/web/20130901073916/http://support.hp.com/us-en/document/c01956550

Was this reply helpful? Yes No
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