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‎06-02-2025 05:25 AM

HP Recommended

Hi    I have a new HP 9120e printer. I downloaded the setup software and when I went to install the setup software it didn't complete and i got an Error Code UU_400_EB000A9900.  Which told me the download didn't work, and I wouldn't be able to print, which I can't.  I tried this a couple of time with the same error code coming up.  What do I do next?   Thanks' 

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‎06-02-2025 08:03 AM

HP Recommended

This discussion may be useful.

 

Reset videos that might work for your system are here:

 

Microsoft's Copilot may have more recent videos.
Watch this video to see how to reset your printer: 8125e 8135e 9125e 9135e. 9020e

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