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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎05-13-2020 12:35 AM

HP Recommended
Product: HP ENVY Photo 7155 printer
Operating System: Microsoft Windows 10 (64-bit)

No start up ink in package where the printer came from. I need the address to send the printer to the manufacturer. Still under warrenty. 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-20-2020 02:20 PM

HP Recommended

Hi @Robert5458

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

I'd suggest you Contact HP phone support in your region for returns 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

View solution in original post

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3 REPLIES 3

‎05-20-2020 02:20 PM

HP Recommended

Hi @Robert5458

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

I'd suggest you Contact HP phone support in your region for returns 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Was this reply helpful? Yes No

‎05-21-2020 01:38 AM

HP Recommended

Sent ENVY Photo 7155 Printer to the Manufacture in Spring, Texas and should arrive today Thursday, May 21. It cost $47 for the printer to be sent United States Postage Service. The is the one year warranty and thank you. 

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‎05-21-2020 06:44 AM

HP Recommended

You're welcome.

 

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

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