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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Locked

‎11-29-2021 07:56 PM

HP Recommended
Product: HP Laserjet pro mfp m281fdw
Operating System: Microsoft Windows 10 (64-bit)

So an update came out on November 22nd, 2021 and like everything I own I had my printer set to auto update.

 

Now when my son was trying to print a document for a presentation I have an error message saying my cartridge is blocked.

 

Went to the website and was told to download a firmware version that disables the dynamic security but it is not available for my printer.

 

You state that using non hp products does not void a warranty but blocking the use of these products is almost criminal.

 

Category:
2 people had the same question
2 REPLIES 2

‎12-09-2021 09:55 AM

HP Recommended

@BenSayles

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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‎12-19-2021 05:07 PM

HP Recommended

Please reply to me too.

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