• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎03-10-2017 09:52 AM - edited ‎03-10-2017 10:07 AM

HP Recommended
Product: HP Photosmart 3210 All-in-one
Operating System: macOS 10.12 Sierra

Pretty sure I know the answer but.......I have old Photosmart 3210 All In One printer which still works great but the PowerMac G-5 I bought along with it, years ago, has died. Tried to load driver (original disk) but was told "won't work on this Mac platform" (MAC Mini, late 2012, running Sierra 10.12.3). Would love to use it. Any options or just junk it? Thanks in advance.

 

I also have HO Deskjet 2540 now in use on the mini but it will not scan on MAC. Anyway to overcome this? Copy & print are OK.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-10-2017 12:26 PM

HP Recommended

Hi,

Although you pretty sure you know the answer I think you might get surprised 😉

 

You may install the Photosmart 3210 for printing and scanning on Sierra by following these steps:

http://support.hp.com/us-en/document/c04510394

 

Regarding the Deskjet 2540, what happens when you try scanning? any specific error? is it connected USB or wirelessly?

 

You may also install HP Easy Scan below to scan with both the 3210 and the 2540 once installed:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-easy-scan-1_...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎03-10-2017 12:26 PM

HP Recommended

Hi,

Although you pretty sure you know the answer I think you might get surprised 😉

 

You may install the Photosmart 3210 for printing and scanning on Sierra by following these steps:

http://support.hp.com/us-en/document/c04510394

 

Regarding the Deskjet 2540, what happens when you try scanning? any specific error? is it connected USB or wirelessly?

 

You may also install HP Easy Scan below to scan with both the 3210 and the 2540 once installed:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-easy-scan-1_...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎03-10-2017 01:41 PM

HP Recommended

Thanks for comeback. I think I may solve 3210 problem, along with replacing my graphics programs (ADOBE & Quark) by buying rebuilt G-5 from Powermax. Spoke with Apple and they acknowledge them as Premier Partner with no bad customer feedback. Cheapest gamble at present. I'll research a little further, if you have input, it's welcome.

 

Re:scanning on 2540. I have only tried once (since I still had G-5 and working 3210 at the time) but found some message (in literature?) saying it could scan in Windows environment but not Mac. Sorry I'm not very technical, I can take a look to see if I can find reason but replacing G-5 might adress all....and make me happy again.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.