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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- OfficeJet 4632 reset

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02-11-2019 06:37 PM
I have an HP Officejet 4632 printer that I had changed the admin password to but have since forgot it. I intend on getting a new printer however right now I can't due to being let go from my job because I have liver failure. I can't setup the scanner or scan from the computer without this being reset. I have tried hard reset but it still says incorrect info of admin and admin admin password etc.
I need to reset this printer to have all factory settings including whether it uses the htpps or not. Please help
02-13-2019 04:33 AM
Greetings and Welcome to the HP Support Community.
Don't worry, I'm here to help!
Let's get straight into this -
Step 1 Network Restore -
1) Press the Wireless button to access the Wireless Status menu.
2) Press the button next to Settings to access the Wireless Settings menu.
3) Select Restore Defaults.
4) Confirm the selection to restore defaults.
Step 2 Reboot the devices -
1) Turn off the Router, Printer, and the computer.
2) Wait for 60 seconds.
3) Turn on the Router first and wait for all the lights to stabilize.
4) Turn on the printer and allow it to configure itself.
5) Turn on the computer.
Step 3 Run Wireless Wizard -
1) Press the Wireless button from the printer control panel, and then select Settings.
2) Scroll to select Wireless Setup Wizard, and then press OK.
3) Follow the on-screen instructions to set up the wireless connection.
If the issue still persists, I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.
Hope this helps!
Let me know how that goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day ahead 🙂
Asmita
I am an HP Employee
02-14-2019 04:51 AM
Well I tried that. I have 3 buttons on left and 3 on right the 3 on left is home , curvy line and - and on right is up arrow, down arrow and ok pressing curvy line button right below home does nothing and - does nothing so which one do you want me to press 4 times and how long of a delay between presses?