OfficeJet 8015 Paper Tray

[Anupam_Adeeb]

Hi Guys

I have managed to lose the paper tray for my officejet 8015 during a house move.  Any suggestions on where ai can get a replacement tray in the UK?

[Jay_G24]

Hi @Anupam_Adeeb,

You can check the Store.HP  or  Contact HP Phone support to purchase a tray.

Hope this helps! 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[Anupam_Adeeb]

Unfortunately they also expressed unwillingness to help.

[Jay_G24]

Were you able to reach the phone support team?

[Anupam_Adeeb]

yes, I was... basically what they told me was that they don't sell this spare.... Referred me to Europarts who told me that they don't sell it either... but gave me a part number and said "Google it".  so much for HP.... a printer with 8 months warranty left that I now have to junk!

[Jay_G24]

@Anupam_Adeeb

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Anupam_Adeeb]

Hello Jay

Have replied to your private message!

Thanks

Anupam

[Jay_G24]

I have escalated your issue to HP’s Support Team in your region. They will review and check for possible options available, if any, to resolve your issue.  You should be contacted within 2-4 business days (this does not include weekends or holidays).  Response times may vary by region

[Anupam_Adeeb]

Thanks.  Greatly appreciated.

[Jay_G24]

You're welcome:)

Have a nice day 🙂

take care!