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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-11-2019 02:38 AM

HP Recommended

Thanks - I did a bit of playing last night and tried creating the TCP/IP port as I knew that I could access the printer home screen in Chrome using the IP address.....

 

IT WORKS!!!!

 

Your message confirmed what I thought - for whatever reason the previous WSD port assigned to the printer no longer functions after the lastest Windows 10 Version 1903 updates.  Manually configuring the TCP/IP port seems to solve the problem - I guess the only caveat to this solution is that you need to make sure that the printer has a static IP address on the network. 

 

Thanks for your assistance.

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‎09-11-2019 07:45 AM

HP Recommended

@SmartRail

 

That's great! Happy to hear that.  

 

If you need further assistance feel free to reach out to us.  

 

Have a great day ahead!

TEJ1602
I am an HP Employee

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