Our printer has recently got stuck in a verifying mode. The printer screen says "Verifying..." with a rotating circle. It cannot be connected to on the PC, nor will it print. We have unplugged the power several times with no change to this mode. The on-off button does not function. Any advice?
Our screen was displaying "verifying" only, with just an "x" in the bottom left corner. Upon your advice, I hit this "x" 4 times in a row. This brought the printer menu back and now our printer is working as per normal.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".