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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- Re: OfficeJet Pro 8035 - Printing Blank Pages

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10-17-2024 11:41 AM
I have a Officejet pro 8035, brand new recognized print cartridges, yet I only get blank prints. I can hear the cartridges' move side to side when I print and it sounds like it's printing but the pages are ALWAYS blank. I have tried all the troubleshooting tips and tricks. The support software says the cartridges are there and authentic and full. I tried cleaning the print head and doing an alignment, still nothing.
What else could be causing this?
10-18-2024 01:05 PM
Welcome to the HP support community.
I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
Please follow this document: click here
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee
10-22-2024 07:14 PM
Hello all the troubleshooting steps have not worked. I have even purchased and installed instant ink cartridges, and tried to print and it is not putting out paper with ink on it.
Is the print head replaceable?
10-23-2024 12:44 PM
Thank you for the update.
Welcome to the HP support community.
I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
Do you see any latch on your print head.
refer to this video
https://www.youtube.com/watch?v=tOyRjAoc1lY
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee
10-23-2024 02:19 PM
Thank you for the update, welcome back again.
I checked you cannot remove the printhead, however yiou can clean them.
Refer to this link.
https://www.youtube.com/watch?v=iTPASKLUzPc
click here for more information.
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee
10-23-2024 02:39 PM
Sorry about the trouble let me check and send you the link again,
Please try this link
click HERE
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee