OfficeJet Pro 8740 - Blue Screen/Error code B83C0E74

[Caleb1959]

I have the exact same problem. Can you send me or tell me how to get to the link or the instructions? Thanks

[Caleb1959]

Hello Ken,

I have an 

[Caleb1959]

Elohi,

I have the exact same problem with my 8740. I looked about 2 months ago and today I found this post.  Would you please forward me the instructions for resetting my printer?  My configuration is MacOS Ventura 13.01 and there are any problems with printing nor scanning.  I reset the printer every time before use by pressing the ON/OFF button for a long time.

Thanks.

[JEaton1]

I called HP tech support and they walked me thru the solution

[maldone]

My printer has worked well over the last few years.  However, over the last couple of months it has started to lock down displaying two errors: (1) the LCD screen turns white and all symbols, including the Start button, start blinking and/or (2) the LCD screen turns blue and displays error B83C0E74 with all symbols blinking.  The problem goes away if I unplug the printer, but they come back again after 10 to 15 minutes.  Are there any solutions to address this problem?

[ppope356]

My printer will go into 1 of 2 error events after about 10 minutes of working just fine. OfficeJet Pro 8740 has been working perfectly until recently.  Error 1 is white screen and all lights/indicators blink on and off.  Error 2 is blue screen with error code B83C0E74 listed under a white power icon in the blue screen.  When I unplug and then plug back in, the cycle repeats.  Works for 5-10 minutes just fine, and then one of the 2 error pops up and the printer no longer works.  Thanks for the help!

Can you send me instructions to correct this?

[Neuron13]

I am having the same problem, too. Please send me a link to the solution .

p.s. Why not make the solution public? I don't get this priv ate message hassle.

Thanks,

Neuron13

[Bchidananda]

Hi 

I am having an error code C4EB9647, please provide me the reset steps to resolve the issue.

[Bchidananda]

Hi,

Please share the steps to fix the above subject error code.

[sarahbnca]

I was able to find hard reset instructions for my model printer with an internet search. I reset things both with the onscreen menu and the power cord - following the instructions I found. It worked. It’s unfortunate that so many are having the problem and the answer isn’t just here.