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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎12-18-2019 09:24 PM

HP Recommended
Product: HP Officejet Pro 8620
Operating System: Mac OS X 10.11 El Capitan

I am looking for a way to reset the admin password on my printer.  I have tried all combinations I can think of and none work so I want to reset the password (and start setup over if I have to).

 

Thank you...

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-21-2019 11:24 AM

HP Recommended

Hi @PDadIsHere

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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1 REPLY 1

‎12-21-2019 11:24 AM

HP Recommended

Hi @PDadIsHere

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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