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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
OfficeJet 9010
Microsoft Windows 10 (64-bit)

There are two files loaded at my system startup:

 

"C:\Program Files\HP\HP OfficeJet Pro 9010 series\Bin\ScanToPCActivationApp.exe" -deviceID TH93U470WD:NW -scfn "HP" -AutoStart 1

And 

"C:\Program Files\HP\HP OfficeJet Pro 9010 series\Bin\ScanToPCActivationApp.exe" -deviceID TH93U470WD:NW -scfn HP OfficeJet Pro 9010 series (NET) -AutoStart 1

 

1) Are both needed?

2) When I look at a startup files control program, both show TH93U470WD:NW with quotes, and the program shows them both as not starting.  Once the quotes are removed the programs show as active. 

 

Are both programs needed for "everyday" printing?

Chuck Billow
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@CWBillow1

 

Welcome to the HP Support Community!

  • ScanToPCActivationApp.exe is a type of EXE file associated with HP Digital Imaging developed by Scantopcactivationapp for the Windows Operating System.
  • These are the services that help the HP Full-featured drivers to start the scan service on your PC. You will be able to scan to your PC from the printer screen using these services.
  • They are not required for everyday printing.

Keep me posted for further assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@CWBillow1

 

Welcome to the HP Support Community!

  • ScanToPCActivationApp.exe is a type of EXE file associated with HP Digital Imaging developed by Scantopcactivationapp for the Windows Operating System.
  • These are the services that help the HP Full-featured drivers to start the scan service on your PC. You will be able to scan to your PC from the printer screen using these services.
  • They are not required for everyday printing.

Keep me posted for further assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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