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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Officejet Pro 8028

Today I discovered my HP officejet pro 8028 had it's wi-fi turned off. I am unable to turn it back on or reset it to factory settings (both buttons are greyed out) and I'm getting the message "this feature has been locked by the person that setup the printer." That person is me and I don't remember even setting locks on these features. If there is any way to a factory reset to fix this issue, I would like to know how.  

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