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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-07-2021 12:56 PM

HP Recommended
Product: Officejet Pro 8600 Plus
Operating System: Microsoft Windows 10 (64-bit)

I have an Officejet Pro 8600 plus which began experiencing problems (streaks, etc.) with printing magenta and cyan inks.  I have run all diagnostics and cartridge cleaning several times. Replaced all cartridges (HP).  Diagnostics indicate that the "print head alignment failed". Removed print head and cleaned well and carefully, but still fails, and magenta/cyan still a problem. Considering replacing with new HP print head. Question: Should this solve the issue, or are there other possible failure mechanisms?  Hate spending big $$ for a solution that does not work!  Also don't want to upgrade and throw away lots of 950/951 ink.

Thanks.

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1 person had the same question
2 REPLIES 2

‎06-07-2021 03:26 PM

HP Recommended

I get a message saying my printhead is missing or failed. Did you get this message? My printer is a large format 7610. Curiously it demurs as I reported but eventually it does print. Very unpredictable and vexing. Is your situation like this?

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‎06-07-2021 08:38 PM

HP Recommended

Message only says "alignment failed", and diagnostics page show streaks in 2 cartridges.  No  error message displayed that references printhead explicitly.  HP docs. says this indicates printhead failure.

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