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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Offline issue inkjet printers

Create an account on the HP Community to personalize your profile and ask a question
Accepted Solutions
08-23-2019 09:25 PM
Press window +r together on your window computer to open run dialog box enter control printer and hit enter to open the printers and driver page.
Remove the driver of the printer by right clicking on it and delete it.
Click in top right add printer icon and then add the printer using ip address of the printers
08-23-2019 09:25 PM
Press window +r together on your window computer to open run dialog box enter control printer and hit enter to open the printers and driver page.
Remove the driver of the printer by right clicking on it and delete it.
Click in top right add printer icon and then add the printer using ip address of the printers