Only Printing on Half a Page

[IIChanceII]

Recently out of no where my printer has suddenly begun to only print out Word or PDF documents on half of the printer paper. By half the paper I mean it prints them out as if the settings for printing were to fit multiple pages (probably 2) per sheet of paper. I checked my printing settings and it was still set to print 1 page per side and then to flip along the long side to double side print. I also made sure that the size of paper set in the printing settings matched up with the size of paper I am actually using within the printer. I tried resetting my printer and my computer but neither seem to work. Any help is appreciated thank you.

[Cbert · Accepted solution]

Hello @IIChanceII!

Thank you for posting on the HP Forums!

I would be happy to provide some assistance in hopefully getting your issue resolved!

I can see that your suddenly getting an issue when printing Microsoft Word or PDF documents.  I suggest uninstalling and re-installing the HP Software if you have not already.  If you could provide me with the operating system version that your computer is running then I should be able to provide the updated software for the Photosmart 6520 and instructions on how to uninstall.

To get the operating system version for WIndows click: Windows Operating System

To get the operating system version for Mac click: Mac Operating System

Thanks again for posting on the HP Forums! 

[IIChanceII]

Thanks you for the reply! I am running windows 8.1 currently.

[Cbert]

It's not a problem @IIChanceII!

Thanks for providing the operating system!  I was able to locate documentation on how to uninstall. I also provided a link to the download for the HP Photosmart 6520 full feature software and drivers.

To uninstall the HP software click: Uninstalling HP Software

To download the HP Photosmart 6520 full feature software and drivers click: HP Photosmart 6520 full feature software and drivers

Let me know how everything turns out!

Thanks again for posting on the HP Forums!

[IIChanceII]

Yeah I reinstalled the software and I fiugred out what happened. My preferences were somehow locked into two pages per side when printing documents and even if I changed it to one it would remain that way. Reinstalling the software fixed that little gltich and when I changed it to one it actually worked. Thanks you for the links and your help!

[kgk09]

Hi. I am using Mac OS X El Capitan version 10.11.6 and I am also experiencing this problem. Please help!

Thank you!

[Runamuc2]

Out of no where when I send a document to my HP 8100 printer it prints half of the page as it the paragraph setting was set to 4 inches instead of 8.5.

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you