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‎01-21-2020 12:38 PM

HP Recommended

Hello there!  I tried that pull the plug, hold the power button for 60 seconds, plug back in, and turn back on.  Marker supply still low.  ??

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‎01-23-2020 07:08 PM

HP Recommended

@williamkingman

 

Welcome to HP support community.

 

Provide the printer model number or the product number for more assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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‎01-31-2020 07:31 PM

HP Recommended

I have noted the multiple requests for interpretation/translation of the phrase "marker supply low" and the consistent neglect of those requests. As I just now received alerts to low black ink level on my OfficeJet Pro 6978 display after a print job, I decided to check the Printer Settings on my Mac (running Catalina 10.15.3, recently updated). In the printer settings for the 6978, Options and Supplies > Supply Levels, I see a yellow triangle beside the black in line. Below that it reads "Marker Supply Low." Thus, it seems that "marker" is merely a cryptic term that means "ink."

 

 

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