Out of paper message when trying to print envelopes

[twinran2]

Printing from desktop computer.  Printer shows out of paper message when I load envelopes and try to print.  Have to run HP Support Asst. to fix problem.  This has happened each time I have printed envelopes even though there are envelopes in the printer and I have changed the printer setting on the printer to reflect the change from paper to envelopes.

Also, is there a work-around from having to change the paper to envelopes on the printer?  Our old HP printer automatically detected the envelopes and printed according to what the desktop was calling for.

[Dragon-Fur]

@twinran2 

Welcome to the HP English Community --

Old printers almost always have advantages else they would never last long enough to be old printers.  I kept my OfficeJet Pro 9025 for almost five years because it so closely matched my needs.

In so much that I am aware, there is no workaround to notifying the printer of the paper size and type.

You can set defaults -- It is true doing so is more useful when you have more than one paper tray.

If the printer is on the network, you can choose to view and adjust the paper size / type from your desk.  This is not the same thing as having the printer know what you want -- Using EWS is at least something different to consider.

Open the Embedded Web Server (EWS) in your browser.

EWS > HP Document / How-to (InkJet Printers – Original Format)

 Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

OR

 HP Laser Printers - Using the Printer Embedded Web Server (EWS)

EWS – Tray and Paper Management

Example - (Alternate EWS format - select new OfficeJet Pro printers and at least a few LaserJet printers)

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

Next  (in addition and as available)

Section Print > Default Print Options > Select default tray

Example - EWS - Tray and Paper

EWS_9135_Tray_and_Paper_3

Example - EWS - Default Print Options

EWS_9135_Print_Default_Print_Options_4

General Example - Word > Mailings > Envelopes

Rabbits_and_Chickens_Test_Envelope_10_15

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 9125e All-in-One Printer  

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