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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-25-2024 06:49 PM

HP Recommended
Product: HP Officejet 6700 Premium e-All-in-One Printer - H711n

PRINTE FAILURE THERE IS A PROBLEM WITH THE PRINTER R SYSTEM

Category:
1 REPLY 1

‎09-26-2024 12:51 PM

HP Recommended

Hi @Debbie216,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you're encountering a "Printer Failure" message stating there is a problem with the printer's system, here are some troubleshooting steps you can try:

1. Restart the Printer

  • Power Cycle: Turn off the printer, unplug it from the power source, wait for about 60 seconds, and then plug it back in and turn it on.

2. Check for Error Messages

  • Control Panel: Look at the printer's control panel for any specific error codes or messages that might provide more details about the issue.

3. Check Connections

  • Cables and Network: Ensure that all cables (USB or power) are securely connected. If you're using a wireless connection, check your Wi-Fi network.

4. Inspect Ink or Toner

  • Cartridge Issues: Remove and reseat the ink or toner cartridges. Make sure they are installed correctly and that there are no obstructions or damage.
  • Check Levels: Ensure that the cartridges are not empty or near empty.

5. Run Printer Diagnostics

  • Built-in Diagnostics: Some printers have built-in diagnostic tools. Check your printer’s manual or control panel for options to run a self-test or diagnostic.

6. Update or Reinstall Drivers

  • Driver Update: Ensure you have the latest printer drivers installed. You can find drivers on the HP support website or through the printer’s software.
  • Reinstall: If you suspect a driver issue, uninstall the printer from your computer and then reinstall it.

7. Reset the Printer

  • Factory Reset: If the issue persists, consider performing a factory reset. Check your printer’s manual for instructions on how to do this, as it can vary by model.

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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