PRINTER IS NOT WORKING

[GEOKAL1]

I bought a printer officejet 7500 E910 for my office ten years ago, and I use it only for scanning and printing A3 documents. It has been used very little, it is in an excellent mechanical condition,  but unfortunately is shows an error #83C00009 which renders it obsolete.  I tried to fix it in Thessaloniki - the town that I live - but there is nobody to do it.  Every single representative of yours in Greece says that my printer can't be fixed, even if they state that it  is a simple software glitch . At this point my only option is to throw a perfectly fine machine,  out of the window. 

I contact your company seeking help. In case that no help will be provided, I vow, on one hand,  to never  buy any of your products,  and on the other, to share my horrible experience with HP products on my Facebook, my Twitter, and Instagram pages.  I also vow to participate to a class action lawsuit against your company, if such an opportunity will be presented to me. I know my voice is tiny, but tiny flames start fires. 

BUT, I also vow to publicize, with equal passion,  any help you may provide to me.

I hope and pray that I will soon have an answer to my problem

Sincerely

George Kaliantzopoulos

[Betty0610]

@GEOKAL1

Welcome to the HP Support Community. 

We shall escalate this case.

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