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office jet 6970
Microsoft Windows 7 (32-bit)

I am tying to print 2, 5x7 photos onto an 8x11.5 hp photo paper.  the print preview shows exactly what i want but when i print I end up with two 4.5 x 2.75 inch photos printed side by side on the upper half of a portrait layout.  I have looked at all settings to no avail.  again, the preview looks just right.   the print interface software is hp photo creations by rocketlife. thanks in advance to whomever cares to help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@PETER94

 

Apologies for jumping in unannounced!!

 

 

In your Photo Creations set up for your two 5X7 prints on the one sheet of 8.5 x 11 inch paper >

Multi-Up > Print my own > Add Photos >

Browse > Open first one and then the next photo to be printed on the paper >

Print >

 

 

 

Open Printer Settings >

Printing Shortcut > Photo Printing (with or without borders depending on your printer model)

tab Paper / Quality > Media Type > HP Advanced Photo Paper (or other)

Advanced > Size of Paper > Letter

 

The software takes care of the orientation for placing the photos on the paper and for adjusting each photo so it is printed at its best option.

 

Be aware that the Printer mandatory margin restrictions could interfere -- some printers require larger margins.  Too, not all printers support "Borderless".  If you find you are having issues with margins, check printer Specifications.

 

Example:

 

Note that the second "added photo" (in its original format) was a different "shape" (Aspect Ratio).  Photo Creations has cut the photo to fit within the requested size.  Depending on the intelligence of the photo editing software, this may or may not always work in your best interests.  This time, it works just fine, cutting off just some extra "foliage" in the photo and leaving the main feature (Chickadee).

 

Photo_Creations_Multi-Up_1.JPG

 

 

 

About Photo Creations:

 

The HP Photo Creations video tours are located at Getting Started with Photo Creations.

Within the program, view the videos on the Getting Started page.

 

A dedicated support site is provided at RocketLifeSupport.com. The site contains illustrated tutorials and a chat feature to reach our US support team.  (Office hours are Monday-Friday, 9-6 Eastern, except major holidays.) 

 

Download HP Photo Creations

 

RocketLife, developer of HP Photo Creations


» Visit the HP Photo Creations Facebook page — news, tips, and inspiration
» See the HP Photo Creations video tours — cool tips in under 2 minutes
» Contact Customer Support — get answers from the experts
» Browse the FAQ at RocketLifeSupport.com

 

 

Reference:

Dragon Document - Help, Suggestions, and Examples:

Print - Programs_and_Methods

 

Sections – various, including:

  • Preparation and Reference
  • HP Photo Creations for Windows and Mac
  • Printing with Paint
  • Printing Photos with Windows Photo Viewer for Windows
  • Considering Aspect Ratio

 

 

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

Dragon-Fur

View solution in original post

10 REPLIES 10
HP Recommended

Hi,

 

Firstly two 5 x 7 can't be 8 x 11.5 interms of ratio therefore printer has to make 2 photos to fit or chop/cut photos to fit. Which software do you use to print ? Please try the following software

 

    http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html

 

And pick multi-up print.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

thank you for your reply and help.  sorry for my lack of understanding, but the way i see it, two , 5 x 7 photos will fit onto an 8.5 x 11 sheet of paper; at least from a dimensional perspective.   is there something i am not understanding with the "ratio" that you mention?  i am of course trying to minimize wated paper, 

 

The print preview shows the 8.5 x 11 paper dimension as well as the 5 x 7 dimensions for the two photos on the preview screen.  

 

I am using HP Photo Creations Powerd by RocketLife.  I am unable to find a version number.

thanks again.

 

 

HP Recommended

@PETER94

 

Apologies for jumping in unannounced!!

 

 

In your Photo Creations set up for your two 5X7 prints on the one sheet of 8.5 x 11 inch paper >

Multi-Up > Print my own > Add Photos >

Browse > Open first one and then the next photo to be printed on the paper >

Print >

 

 

 

Open Printer Settings >

Printing Shortcut > Photo Printing (with or without borders depending on your printer model)

tab Paper / Quality > Media Type > HP Advanced Photo Paper (or other)

Advanced > Size of Paper > Letter

 

The software takes care of the orientation for placing the photos on the paper and for adjusting each photo so it is printed at its best option.

 

Be aware that the Printer mandatory margin restrictions could interfere -- some printers require larger margins.  Too, not all printers support "Borderless".  If you find you are having issues with margins, check printer Specifications.

 

Example:

 

Note that the second "added photo" (in its original format) was a different "shape" (Aspect Ratio).  Photo Creations has cut the photo to fit within the requested size.  Depending on the intelligence of the photo editing software, this may or may not always work in your best interests.  This time, it works just fine, cutting off just some extra "foliage" in the photo and leaving the main feature (Chickadee).

 

Photo_Creations_Multi-Up_1.JPG

 

 

 

About Photo Creations:

 

The HP Photo Creations video tours are located at Getting Started with Photo Creations.

Within the program, view the videos on the Getting Started page.

 

A dedicated support site is provided at RocketLifeSupport.com. The site contains illustrated tutorials and a chat feature to reach our US support team.  (Office hours are Monday-Friday, 9-6 Eastern, except major holidays.) 

 

Download HP Photo Creations

 

RocketLife, developer of HP Photo Creations


» Visit the HP Photo Creations Facebook page — news, tips, and inspiration
» See the HP Photo Creations video tours — cool tips in under 2 minutes
» Contact Customer Support — get answers from the experts
» Browse the FAQ at RocketLifeSupport.com

 

 

Reference:

Dragon Document - Help, Suggestions, and Examples:

Print - Programs_and_Methods

 

Sections – various, including:

  • Preparation and Reference
  • HP Photo Creations for Windows and Mac
  • Printing with Paint
  • Printing Photos with Windows Photo Viewer for Windows
  • Considering Aspect Ratio

 

 

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

Dragon-Fur

HP Recommended

@Dragon-Fur

 

Many thanks for making those steps clearer

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@banhien

 

Hopefully, my limited understanding of the software will actually be useful.  Smiling.

 

@PETER94

 

If you continue to have trouble, do contact Photo Creations Support -- you might need to wait for an answer until business hours; the staff is very good about getting back to us with help when needed.

 

Good Luck!

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

Dragon-Fur

HP Recommended

Bingo!  Thank you very much Dragon-Fur.  Not sure which step I was missing, but it worked this time.  many thanks.

HP Recommended

Bingo.  thank you both for helping me out.  your instructions worked perfectly Dragon-Fur.

HP Recommended

@PETER94

 

You are welcome.

 

Happy Printing!

 

Click the Thumbs Up to say Thanks!

Click the Post that answers your question "Accept as Solution" to help others find it.

Dragon-Fur

HP Recommended

@Dragon-Furand @PETER94

 

HP Photo Creations is good but the learning curve is high.  I normally don't print photos at home - too expensive.

 

Have a good weekend.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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