-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Paper Jam on OfficeJet 3830

Create an account on the HP Community to personalize your profile and ask a question
06-13-2020 12:13 PM
continually shows paper jam message although I have thoroughly gone through all of the HP recommended steps multiple times . Does anyone have any other tricks or ideas.
06-17-2020 01:43 AM
@jshan6, Welcome to the HP Support Community.
I understand you are not able to print due to this false error.
If you have tried the steps mentioned in this document and the error persists, please reach out to the HP Support in your region regarding the service options for your printer.
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee