PhotoSmart 7520 won't connect to "Web Services"

[PrintDoc]

Thanks, good to know, but very odd. I wonder if the router's implementation of WPA2 was non-standard.  Stranger things have happened.

[hp-dummy]

I recently just bought a 7520 all in one printer and I can't get it to scan to my computer and it says enable the activate scan to computer? So how do I do that?

[hp-dummy]

I checked it said my ip address was not applicable and my configuration source also.

Spoiler

Spoiler

[hp-dummy]

now it says cant connect to a network

[hp-dummy]

please help

[hp-dummy]

wireless off

[hp-dummy]

i checked my manual ips/dns and is says ip address subnet mask default gateway and dns address and there al not connected

[PrintDoc]

On the front of the printer: Setup > Wireless > Restore Defaults.

Next, in the same Wireless menu, run the Wireless Setup Wizard.

[Tonosteel]

I am also having an issue. I had a download update message and pressed the ok button. It updated and has not connected to the web since. I tried entering the I.P. address into explorer and it goes to a search page so I am "assuming" it is not finding it?? I downloaded the troubleshooter and even tho it says it is connected to the router and has the correct mac address it is not able to find the printer.  When I push one of the web buttons it registers a server connection error. It tells me to confirm internet access and try again or enter a proxy. ( I am unsure how to enter a proxy). I logged into the router and it shows the printer is there, it shows its I.P. and MAC address's, but it shows that it is not connected to the internet?? I can print with my usb cable connected but nothing works wirelessly. Help!!

[PrintDoc]

If you are positive that the printer is conneced to the wireless network:

Let's set a static IP address and external DNS for the printer:

- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.

Now, shut down the router and printer, start the router, wait, then start the printer.

After this you may need to redo 'Add a Printer' using the new IP address.