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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎03-25-2020 06:26 PM

HP Recommended
Operating System: Mac OS X 10.11 El Capitan

Photosmart 7520 Printer Failure Message Please HELP!

Product: Photosmart 7520 E-All-In-One Series
Operating System: Mac OS X 10.8 Mountain Lion

I just replaced all the ink on my Photosmart 7520 Printer.  Yes, I used genuine HP ink.  

I have an error message:    Printer Failure    There is a problem with the

 

 

 

I have done all troubleshooting from the other blogs.     Turned off then on, hard reset, removed and replaced ink, cleaned ink cartridges, cleaned ink 'bucket' with no resolution.

1 person had the same question
1 REPLY 1

‎03-28-2020 03:29 AM

HP Recommended

Hi @gilmo211

 

Welcome to the HP Support Community. I'd be happy to assist you with the "Printer Failure" error.

 

Appreciate you trying the steps but this looks like a hardware issue and  I suggest you talk to HP support and discuss your options, follow the below steps to get started:

 

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options". Fill the web-form, to populate a case number and phone number for yourself!

 

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, here's how private messages work: Click here for details. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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