Plastic ribbon on tango printer broke while clearing a paper jam

[Ren1976]

Plastic ribbon on tango printer broke while clearing a paper ja

 ‎

I was removing a paper jam and a thin plastic ribbon broke off the end

 How can  I  fix it? 

[praveenbv]

Hi @Ren1976,

Welcome to the HP Support Community.  

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

https://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Please reach out to the HP Technical Support  https://www8.hp.com/us/en/contact-hp/ww-contact-us.html team in your region regarding the service options for your notebook. 

You may create a case on the website to obtain a case number if required. Kindly watch this video for know-how  https://www.youtube.com/watch?v=UM50c64cnyQ.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

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