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Level 3
29 21 2 1
Message 1 of 3
436
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Solved!

Preference windows too small

HP Recommended
Officejet pro 8730
Microsoft Windows 7 (64-bit)

Just installed a smart Officejet pro; everything works well.

 

The only Jam is that the window used to change the preferences is too small ... in UK EN version 

Win7 Pro 64 bit 

HP Probook 470 G2

Preference EN UK Officejet Pro 8730 50%.tif

 

On my wife's HP laptop (installed in French) it works as it should do ...

 

Does anyone could help me

 

thanks in advance & best regards

 

Jean (JDC-HP)

2 REPLIES 2
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Level 16
Level 16
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Message 2 of 3
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HP Recommended

Hi,

I would first ensure the display settings are set as 100% DPI and see if that may make any difference..

 

Right click on a empty area of your desktop and click on Personalize.
Towards the bottom left corner, click on the Display link.
In the left pane, click on the Set custom text size (DPI) link.
Make sure the DPI value is set to 100%
Reboot your PC and check for any difference.

Please let me know of any change,
Shlomi



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Author
Level 3
29 21 2 1
Message 3 of 3
Flag Post
HP Recommended

@ShlomiL wrote:

Hi,

I would first ensure the display settings are set as 100% DPI and see if that may make any difference..

 

Right click on a empty area of your desktop and click on Personalize.
Towards the bottom left corner, click on the Display link.
In the left pane, click on the Set custom text size (DPI) link.
Make sure the DPI value is set to 100%
Reboot your PC and check for any difference.

Please let me know of any change,
Shlomi



Hi Shlomi hello,

 

thank you for your quick answer!

 

In fact I had to put the DPI to 125 !!!, then I go back to 100% as all my work is done with this resolution.

 

Could HP think to adapt their driver ... for the moment I can work; since my own profile is reachable on the reduced properties windos in 100 DPI

 

THANKS for your help!

Best regards

Jean

Preference EN UK Officejet Pro 8730 125 DPI.jpg

 

 

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