• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 9020
Microsoft Windows 10 (32-bit)

Print image is shifted on the paper.

An exact position on the label paper is not possible. 

It is printed in landscape format.

The print image is shifted by about 2 mm to the left edge.

How do I calibrate or adjust the paper feed?

 

The printer paper used is HERMA 4618 universal labels A4 (70 x 50.8 mm)

 

 

1 REPLY 1
HP Recommended

Hi @Andrej_9020

Welcome to the HP Support Community. I'd be happy to assist you.

  • Have you tried printing on regular US letter size sheets and check if the issue persists?
  • Check the settings on the application you are using to print.

Make sure the media is loaded correctly in the printer.

Refer to this document.

 

You may click here to know how to print on the labels.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.