Printer Cannot detect the 5GHZ WiFi or connect to it

[harber84]

I can connect at 2.4 GHZ, but not 5 GHZ.  I have a new router, and it connected to the old one at 5GHZ?

[sabretooth04 · Accepted solution]

That is correct. All WiFi printers are only 2.4Ghz bands.

[oz13]

I had a similar problem.  My router is dual band, I assigned both network bands the same name and password.  The printer connects to the 2.4 band and my computer connects to the 5.0 band and all works fine.

[christian77]

That seems to work fine. But how can I tell now whether I’m connected to the 2.4 or 5GHz Network?

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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