Printer Error Message

[IndyJMAC]

I sure hope there is someone that can help me!  Thanks in advance for any help you can give me.

My printer keeps saying: 

Error message. Remove and reinstall the indicated ink cartridge, making sure it is correctly installed.  If this message continues to appear, replace the indicated ink cartridge.

I have done this approximately 50 times.  I have followed all of the directions given in the troubleshooting page on my printer.  I tried to order a cartridge through the instant ink that we PAY for, and it won't let me.  It says that I can't order ink until I resolve the error message.  The troubleshooting page is a joke.  It keeps sending me back to the previous pages that I have already completed.  There is no place on the HP website to talk with a real human being, either through chat or in a direct email.  They DO NOT WANT you to be able to contact anyone.  Once your warranty is up, they want you to buy a new machine.

Does anyone have any idea how to make this error message go away so I can use the printer?  I have no more things to try and it is very frustrating that the company wants to be of no help.

Thank you!

[Riddle_Decipher]

@IndyJMAC We've got you covered, here's all you need to know and do, to fix this issue,

I suggest you click here to troubleshoot and resolve cartridge errors, if the issue persists, respond to my private message and I'll help you accordingly,

Meanwhile, here are a few things you may want to know about your HP Instant Ink account page before we get into the details of resolving your concern: Click here for FAQs.

• Your HP Instant Ink account page contains the data on past deliveries and estimated shipments.  
• It also helps you understand what state your cartridges are in based on HP's data,  
• Any issues will be shown with its solution using a step by step approach, to make it easier for you!

Please check your account page to see the latest cartridge information by signing into your account at "instantink.com".    

If the suggested information can't be found, You may respond to the private message I've sent out and I'll help you out, accordingly

Check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a list of questions and I could provide a better solution once I have the answers: Click here for more details on how to access the private messages on HP Forums

P.S: Welcome to HP Community 😉

We eagerly await your response,

Help us, help you.

And Take care.