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HP Recommended
Office Jet Pro 8020
Other

We have had this printer a little while, and it's just now throwing up "Use Set Up Cartridges" and won't print.

 

We don't have the set up cartridges as we have had this printer a couple years

2 REPLIES 2
HP Recommended

@WilsonWonder

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

ECHO_LAKE
I am an HP Employee

HP Recommended

@WilsonWonder

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the community page for the private message.

 

Hope this helps! Keep me posted for further assistance.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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