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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Printer Jam Only on Draft Mode

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06-22-2023 05:56 PM
On my OfficeJet 4650, I can print perfectly the alignment and when I print in Better or Best but whenever I print in Draft, it says there is a paper jam. There is indeed no paper jam though. I have seen many people have this problem and there is no solution.
06-22-2023 11:46 PM
If you're experiencing a paper jam issue specifically when using the draft mode on your printer, there are a few steps you can take to address the problem:
Clear the paper path: Open the printer's paper tray and any access doors to inspect the paper path. Carefully remove any jammed paper or debris that you find. Ensure that there are no torn pieces of paper left behind.
Adjust the paper settings: Check the paper settings on your printer and computer to ensure they match the paper size and type you are using. Using incorrect paper settings can lead to paper jams. Make sure the settings for draft mode are properly configured.
Use high-quality paper: In draft mode, the printer operates at higher speed, which may cause low-quality or thin paper to jam more frequently. Consider using a higher quality paper that is specifically designed for printers to minimize the chances of jams.
Clean the printer rollers: Over time, the rollers that feed the paper through the printer can accumulate dust and debris, causing them to grip the paper incorrectly and result in jams. Clean the rollers using a lint-free cloth lightly moistened with water. Refer to your printer's user manual for specific instructions on cleaning the rollers.
Update printer firmware and drivers: Ensure that your printer has the latest firmware installed by visiting the manufacturer's website. Additionally, check for any available driver updates and install them on your computer. Updated firmware and drivers can resolve known issues and improve printer performance.