Printer MFP M125nw - Flashing Green Light, Not in Manual

[thiscompanysux2]

Help! My printer won't print documents. I can successfully connect via wifi, and the printer will display "printing document".  

However, it never prints.  What does happen is a light begins flashing left of the lcd display.  The light is green and looks like a power icon without the vertical line.  It is only the circle portion of a power icon (also, it is NOT the power icon, which is on the right side of the display).   I can cxl the job, and the printer returns to "Ready" status with the IP displayed. 

This light is not in the manual, which is fun! Thanks, HP! Smart move.  Since it is not in the manual, that means I can go through the absolutely unnecessary pain of registering for this forum, which is also an unnecessarily complex process.  Really killing it!  Kudos on your complete failure to execute!

Manual (page 7) - http://h10032.www1.hp.com/ctg/Manual/c03628466

Troubleshooting we have tried:
Power cycle printer

Printing from different computers in the house

Changing paper type

changing paper amount in tray

Reloading paper in a variety of ways

Disconnecting from network and reconnecting
Exploring the settings menu for a relevant configuration

Any advice?

Thanks for reading!

[Jay_G24]

Hi @thiscompanysux2,

I'd like to help!

Which of these icons is blinking?

What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?

What is the status of the wireless light on the printer, steady or blinking?

Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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