• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP officeJet 4620 All-in-one
Microsoft Windows 7 (64-bit)

Not printing at all, It acts like its printing but print on pages(blank). I have replaced with OEM HP cartidges.  I have replaced drivers, reinstalled printer several times but no print. Can anyone HELP with this?

 

 

"Quote" 

 

The First sign of insanity is doing the samething over and over and expecting a different result!"

                                                                                                                                                                                                               "somebody"

 

1 REPLY 1
HP Recommended

The troubleshooting steps in the document here may help resolve the printer not printing on your Officejet 4620.

 

If the standard troubleshooting did not resolve the printer not printing I would suggest removing the black cartridge.  Turn it over and examine the area around the ink port.  There are four orange plastic spots, left over from the protective cap.  Make sure these are flush with the cartridge body, if not carefully trim them flush.  If the plastic nubs protrude they can prevent the cartridge from seating properly.  Before replacing the cartridge in the printer dribble a few (maybe four) drops of hot water into the ink port in the printer and two drops into the ink port on the cartridge then snap the cartridge back in position.   

 

It may also help to manually clean the printhead as described in the post here. 

 

I have also seen cases where leaving the printer overnight after the cleaning cycles allows the printer to recover. 

 

If none of the above restores printing your printer will likely require repair or replacement.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.