-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
If it prints 4 pages fine and then goes nuts then likely you have a corrupted file with an embedded command that the printer does not understand. This type of behavior is caused by either bad/wrong driver or a corrupted file and as the printer does print 4 pages ok, a bad file is a more likely issue.
I suggest you try printing a different type of long document to see if the problem happens there to. If it does, delete and reinstall your printer as a first step. If it does not, you may need to either check or recreate the problem document.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
If it prints 4 pages fine and then goes nuts then likely you have a corrupted file with an embedded command that the printer does not understand. This type of behavior is caused by either bad/wrong driver or a corrupted file and as the printer does print 4 pages ok, a bad file is a more likely issue.
I suggest you try printing a different type of long document to see if the problem happens there to. If it does, delete and reinstall your printer as a first step. If it does not, you may need to either check or recreate the problem document.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community