Printer does not print and no error code showing

[Grechen]

Printer sounds like it is printing document but sheet come out blank??

[VikramTheGreat · Accepted solution]

Hi @Grechen,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP printer sounds like it's printing but the page comes out blank, here are some common causes and troubleshooting steps you can try:

Common Causes & Fixes

1. Low or Empty Ink/Toner Cartridges
   • Check ink or toner levels via the printer software or control panel.
   • Replace any empty or low cartridges.
      
2. Clogged Printhead (for inkjet printers)
   • Run the printhead cleaning utility from your printer software.
   • You may need to run it 2–3 times for stubborn clogs.
      
3. Incorrect Paper Settings
   • Make sure the paper type and size settings match what’s loaded in the tray.
      
4. Driver or Software Issues
   • Reinstall or update your printer drivers from the HP Support website.
   • Try printing from a different application or device.
      
5. Empty or Misaligned Cartridges
   • Remove and reinstall the cartridges to ensure they’re seated properly.
   • Check for protective tape on new cartridges that hasn’t been removed.
      
6. Firmware Issues
   • Check for firmware updates via the HP Smart app or the printer’s control panel.
      
7. Try a Test Page
   • Print a test page directly from the printer’s control panel to rule out software issues.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[Grechen]

Thanks Vikram....Very helpful and problem solved.

[VikramTheGreat]

Hi @Grechen,

You're very welcome! I'm glad everything's sorted out.

If you need help again in the future, don't hesitate to reach out. Have a great day! 😊

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support