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HP Recommended
Deskjet 1200C
Mac OS X 10.9 Mavericks

Trying to install printer driver for HP DeskJet 1200C on Mac OS 10.9.  Have downloaded the file 7 times and run Unarchiver.  But when I double click on the install file the sy stem says the file cannot be opened as it is as the file may be damaged or incomplete.

 

It looks as though HP web support has left out a file as what downloads is only "Disk One."

 

How can I ask HP to verify?

 

Thanks,

MJ

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi MJ32, 

 

could it be you are downloading the Mac OS X 9 driver from the ilnk below?

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=61599&swLangOid=8&swEnvOid=13 

 

note the driver is only for Mac OS X 9, and is not compatible with Mac OS X 10.9.

 

If your HP printer is no longer supported in this Mac OS X version, you might want to consider purchasing a new printer. Go to the HP Store to upgrade to an HP printer that provides all the great features you are looking for in a Mavericks compatible printer.

 

here's the list of HP printers that are compatible with Mac OS X 10.9, http://support.hp.com/us-en/document/c03960660

 

hope it helps.

________________________________________________________
Say "Thanks" by clicking the blue Kudos star in the post that helped you.

I am employed by HP .....(Although I am employed by HP, I am speaking for myself and not for HP)

View solution in original post

5 REPLIES 5
HP Recommended

Hi

 

you may try using this url link to setup your printer driver

 

http://support.hp.com/us-en/document/c03966737

 

Although I am an HP employee, I am speaking for myself and not for HP.

Please click the Kudos star in my post if I have helped you
resolved your problem, please click Accept As Solution to help others.

Thks.

HP Recommended

Hi MJ32, 

 

could it be you are downloading the Mac OS X 9 driver from the ilnk below?

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=61599&swLangOid=8&swEnvOid=13 

 

note the driver is only for Mac OS X 9, and is not compatible with Mac OS X 10.9.

 

If your HP printer is no longer supported in this Mac OS X version, you might want to consider purchasing a new printer. Go to the HP Store to upgrade to an HP printer that provides all the great features you are looking for in a Mavericks compatible printer.

 

here's the list of HP printers that are compatible with Mac OS X 10.9, http://support.hp.com/us-en/document/c03960660

 

hope it helps.

________________________________________________________
Say "Thanks" by clicking the blue Kudos star in the post that helped you.

I am employed by HP .....(Although I am employed by HP, I am speaking for myself and not for HP)
HP Recommended

Yes, this is the link I used.  I have been all over the place looking for a driver and clearly hp just does not support this printer.  Thanks for trying .. but this was the first place I went.

HP Recommended

 

Thank you for pointing out the OS 9 vs OS 10.9.  I can quit trying as this is hopeless.  Thanks for pointing that out.

 

MJ

HP Recommended

Hi @MJ32

The printer is not supported on Mavericks indeed and officially no drivrs are offered.

 

Altough it is not officially suppoirted you may still try te 3rd party GutenPrint drivers which seems to support your printer and compatible with your OS:

http://gimp-print.sourceforge.net/p_Supported_Printers.php

 

You may download it below:

http://gimp-print.sourceforge.net/MacOSX.php

 

Once completing the installation, add the printer under Printers & Scanners.

Within the Use drop down menu click on Select Printer Software and select the Deskjet 1200c driver by GutenPrint / Gimp.

 

Regards,

Shlomi



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