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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
rwalton31
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Solved!

Printer error

HP Recommended
deskjet 1513
Microsoft Windows 10 (64-bit)

The last two times I printed something an error message popped out on the right lower corner of the desktop saying printer error, could not print whatever I was printing then printed it anyway. There have been no changes made to my computer since the last Windows update. Any ideas?

3 REPLIES 3
Riddle_Decipher
HP Support Agent
HP Support Agent
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@rwalton31

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand the printer has an error,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

What exactly is the error code or message?

Did you check if the copier works as a stand alone printer?

 

While you respond to that, here's what you need to do:

 

Since, I'm not sure what the error message is about,
I recommend you Click here and select the articles under Errors & Lights on product, that best suits your requirement.

 

Do get back to me as I have a few more tricks up my sleeve, 

That said, If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

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rwalton31
Author
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 Ok, I just tried printing some text to see exactly what the error message said but it printed without a problem. Like I said, twice in a row I got an error message BUT both times the project printed  regardless of the error message. Now it just printed fine. Maybe a fluke thing but it is still working.

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Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,612 3,966
Message 4 of 4
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@rwalton31

Thank you for responding,

It's great to have you back 😉

 

That's great, I'm glad its working for now,

Perhaps, I'm the lucky charm your device needed 😉

 

That said, feel free to reply, if and when you have any issues (along with the error code/message) for further assistance.

 

If you would like to thank me for my efforts to help you, 

 feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution" button.

Have a great day!

Riddle_Decipher
I am an HP Employee

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