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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Printer error
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02-24-2018 05:16 PM
The last two times I printed something an error message popped out on the right lower corner of the desktop saying printer error, could not print whatever I was printing then printed it anyway. There have been no changes made to my computer since the last Windows update. Any ideas?
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Accepted Solutions
02-25-2018 06:13 PM
Thank you for responding,
It's great to have you back 😉
That's great, I'm glad its working for now,
Perhaps, I'm the lucky charm your device needed 😉
That said, feel free to reply, if and when you have any issues (along with the error code/message) for further assistance.
If you would like to thank me for my efforts to help you,
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on the "Accept as solution" button.
Have a great day!
Riddle_Decipher
I am an HP Employee
02-25-2018 04:35 PM
Thank you for joining HP Forums.
I'll be glad to help you 🙂
As I understand the printer has an error,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
What exactly is the error code or message?
Did you check if the copier works as a stand alone printer?
While you respond to that, here's what you need to do:
Since, I'm not sure what the error message is about,
I recommend you Click here and select the articles under Errors & Lights on product, that best suits your requirement.
Do get back to me as I have a few more tricks up my sleeve,
That said, If I have helped you resolve the issue,
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon
followed by clicking on 'Accepted as Solution'
And Have a great day Ahead!
Riddle_Decipher
I am an HP Employee
02-25-2018 05:21 PM
Ok, I just tried printing some text to see exactly what the error message said but it printed without a problem. Like I said, twice in a row I got an error message BUT both times the project printed regardless of the error message. Now it just printed fine. Maybe a fluke thing but it is still working.
02-25-2018 06:13 PM
Thank you for responding,
It's great to have you back 😉
That's great, I'm glad its working for now,
Perhaps, I'm the lucky charm your device needed 😉
That said, feel free to reply, if and when you have any issues (along with the error code/message) for further assistance.
If you would like to thank me for my efforts to help you,
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on the "Accept as solution" button.
Have a great day!
Riddle_Decipher
I am an HP Employee