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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

After downloading and updating...now its printing 1 page, and saying jam in output bin.

HP Recommended

Applying the M280_Series_FW_Update-20221010 update via usb cable finally fixed my printer and it prints again without issues.  I worked with HP support for 2 hours earlier in the day to try to downgrade the firmware and other workarounds I had read online and nothing worked.

HP Recommended

Same problem, Jam in output bin.  Won’t resolve.  

HP Recommended

Unfortunately the link is not working.

Wher can we download this .exe?

 

HP Recommended

Where to download this fix?

 

 

HP Recommended

So I need to connect my computer via the printer/usb cable?  

 

HP Recommended

No, it didn't help 😞

I did a downgrade to an earlier firmware without success: USB or LAN

I can sacn, but no longer print or copy not even a selftest from the display

**bleep**ed up

HP Recommended

Can you please send me the FW UPDATE 20221010 EXE. The Local HP customer service can't give me any older FW. They suggested changing the motherboard. I can change the FW but I'cant cancel the issue.Thanks.

HP Recommended
HP Recommended

Need help with fixing the upgrade resend error.  Is there a fix?

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