Printer in Error State

[BobB75]

Printer in  error state

[Raj_05]

Hi @BobB75,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP ENVY Inspire 7955e All-In-One Printer is showing an error state, here are some steps you can try to troubleshoot the issue.

• Check for Paper Jams: Open the printer cover and check for any paper jams. Remove any jammed paper carefully.
• Restart the Printer: Turn off the printer, unplug it from the power source, wait for a few minutes, and then plug it back in. Turn the printer back on and see if the error persists.
• Update Printer Drivers: Make sure you have the latest printer drivers installed on your computer. You can usually download them from the HP website or use HP's printer management software to check for updates.
• Clear Print Queue: Sometimes, a print job may be stuck in the print queue, causing the error. Go to the print queue on your computer and cancel any pending print jobs.
• Check for Hardware Issues: Ensure that all cables connecting the printer to your computer are securely plugged in. Also, check for any visible signs of damage to the printer hardware.
• Reset the Printer: Some printers have a reset button or a sequence of button presses that can reset the device to its default settings. Refer to your printer's manual for instructions on how to perform a reset.

By going through these steps, you should be able to troubleshoot and resolve the error state on your HP ENVY Inspire 7955e All-In-One Printer.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support