Printer is not printing properly, there are always blank spaces when I try to print

[RandyOrton]

I try to print but doesn’t do it properly and it cannot print color. There are always gaps when I prin

[Betty0610]

@RandyOrton

Welcome to the HP Support Community.

Are you able to copy in color?

Clean the ink cartridges:

1. Make sure you have loaded plain white U.S. letter or A4-sized paper into the paper tray.

2. On the printer control panel, swipe the display to the left, and then touch Setup.

   The Setup menu displays.

3. Touch Tools, and then touch Clean Cartridges.

   The printer cleans the ink cartridges, then prints a Print Quality Diagnostic report.

Let me know if you see any color on this report.

Align the printer:

1. Make sure to load the input tray with plain, white paper.

2. On the printer control panel, swipe the display to the left, and then touch Setup.

   The Setup menu displays.

3. Touch Tools, and then touch Align Printer.

   An alignment page prints.

4. Wait for the alignment page to finish printing.

   NOTE: 

   Before a print job, the printer automatically extends the output tray. Do not push in the output tray extender until the print job is complete.

5. Lift the scanner lid.

6. Place the alignment page with the print side down on the scanner glass. Position it according to the engraved guides around the glass.

   Figure : Placing the alignment page on the scanner glass

   

7. Close the scanner lid, and then touch OK.

   The printer aligns the ink cartridges.

8. Try to print again.

If the issue persists, please perform the remaining steps from this document: https://support.hp.com/us-en/product/hp-envy-5540-all-in-one-printer-series/5447939/model/7519788/do...

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!