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HP ENVY 7640
Microsoft Windows 10 (64-bit)

Trying to print out a document. Prints sometimes but when it does, it only prints partial characters, like it is running out of ink. It isn't because it has new ink cartridges installed. It will not print a test page, only print the title and the logo, not the patterns. 

1 REPLY 1
HP Recommended

@Davewf

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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