cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 1 0 0
Message 1 of 3
112
Flag Post

Solved!

Printer leaves thick bottom border during printing 4x6 photo

HP Recommended
HP DeskJet 2720
Microsoft Windows 10 (64-bit)

Hi Experts,

 

Recently I have bought HP DeskJet 2720 and tyring to print a 4x6 photo on the 4x6 photo paper. But every time printer prints a thick white border at the bottom of the photo. I tried all types of page setup but nothing worked. 

Changed the photo size using Photoshop but nothing seems working. 

Attaching the preview image on the print settings screen which I am trying to print. You will see that the print settings screen is showing a thick white border. But top left and right borders are perfectly fine. 

 

Am I doing something wrong? How do I get rid of the thick bottom border?
Thanks for the help in advance.

 

Regards,

Suvendu

Capture.JPGCapture1.JPG

 

2 REPLIES 2
Highlighted
Author
New member
3 1 0 0
Message 2 of 3
Flag Post
HP Recommended

Attaching the photos again. This photo I am using to print as mentioned in the earlier post.

 

Capture.JPGCapture1.JPG

Reply
0 Kudos
Highlighted
Level 15
Level 15
27,591 27,341 2,420 8,917
Message 3 of 3
Flag Post
HP Recommended

@vendu 

 

Please know going in that we do not control what a given printer model can do.

 

Update - Add content

 

Assuming the margins are correct (not a given, but a starting point), one thing that causes this and catches people off guard is selecting paper size (when available) 4x6 in TAB paper. 

 

What?

4x6 tab paper is 4x6.5 inches - the extra half inch on the long side is for making notes on the bottom front of the photo.  This selection causes a visual mis-placement - however, if you are actually USING 4x6 tab paper, the results are correct (leaving the tab along the bottom of the photo for notes).

 

Not what is going on?

Continue...

 

Original Content

 

Inexpensive printers tend to do inexpensive things - like require a fat margin on the bottom edge of the paper.

 

Print Margin Bottom (A4)12.7 mm
Print Margin Left (A4)3 mm
Print Margin Right (A4)3 mm
Print Margin Top (A4)3 mm

 

Details

Datasheet

 

What can you do?

 

Options are limited.  You will need to set all the margins equally to match that "larger margin" minimum.

 

To the extent that it can do so, use Paint (mspaint) and remember to set the margins no smaller than the 1/2 inch needed at the bottom.  That means, set the margins at 1/2 inch.  Center the print in horizontal and vertical.

 

What else?  Set the margins at the minimum allowed (enter zero and let the software correct the input.  Select Centering for horizontal and vertical.  Side margins will be narrow, top and bottom margins will be a bit larger.

 

Example

 

Print_Photos_Paint_2FDPrint_Photos_Paint_2FD

 

 

What else?

 

Irfanview will center and print you photo as best can be done.

 

This is great software and can do a lot with your photos - it can also be used to set up and print without a lot of adjustments.  What you do depends on what you need to accomplish, your skill set, and the time you are willing to invest in your projects.

 

Irfanview_Print_1Irfanview_Print_1

 

Irfanview > Free

 

 Irfanview provides (free) exceptional software that can be used for a variety of scan and print tasks, including the “Mirror” or horizontal flip function plus several other options not found elsewhere.

 

  • Create a Restore Point (optional, recommended)
  • Download the appropriate version (32bit or 64bit) of the program from the Website and install the program
  • Additional information at the website, including:  FAQ

 

 

NOTES

Both 32bit and 64bit versions are available.

 

For example,

Irfanview 64bit version – Information and Download

Software and All Plugins for 64bit version:  https://www.fosshub.com/IrfanView.html

 

Includes Plugin for creating Multiple-page PDF files for images (Poster or large paper printing)

 

Includes access (where available) to Scan with HP Twain > Adjust settings > Save

 

How to find Help within the Irfanview software

 

Once installed, open the software > tab Help

 

Example help entry:

Vertical/Horizontal Flip

  • Click on the Image Menu, then Vertical Flip. The image will turn upside-down. The left/right orientation will stay the same.
  • Click on the Image Menu, then Horizontal Flip. The image will turn side-to-side, as in a mirror.

 

Note: The effect can be used on a smaller portion (rectangle selection) of an image, as well as the entire image.

 

============================================================

 

References

 

Product Specifications for the HP DeskJet 2720 All-in-One Printer (3XV18B)

 

How to Print Photos (Windows)

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2720 All-in-One Printer 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation