Printer not printing. Showing code E 0

[Dawn123456789]

I am trying to print and at first it sent papers through but no ink, so I changed the cartridges now it's shows an error code of " E 0" and sent a page saying unable to print?

[Raj_05]

Hi @Dawn123456789,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

The error code "E 0" on an HP printer typically indicates a paper jam. Even though you may not see any paper jammed in the printer, sometimes the sensors or other components may still detect a jam. Here are some steps you can follow to troubleshoot and resolve the issue.

Check for any paper jams:

• Open all the printer covers and trays to inspect for any bits of torn paper or foreign objects.
• Make sure to check the paper path thoroughly, including the input and output trays.

Restart the printer:

• Turn off the printer and unplug it from the power source.
• Wait for a few minutes, then plug it back in and turn it on.

Reset the printer:

• Turn off the printer.
• Disconnect the power cord from the rear of the printer.
• Wait for at least 60 seconds.
• Reconnect the power cord and turn on the printer.

Check for obstructions:

• Inspect the carriage area and ensure there are no obstructions or foreign objects.

Update firmware:

• Visit the HP support website and check if there's a firmware update available for your printer model. If yes, download and install it.

Verify cartridge installation:

• Make sure that the cartridges are installed correctly. Remove and reseat them to ensure they are properly inserted.

Run the HP Print and Scan Doctor:

• Download and run the HP Print and Scan Doctor utility from the HP website. This tool can automatically diagnose and resolve many printing issues.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support